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MetriNote – ServiceNow Strengthens AI with Plans to Acquire Moveworks, Yokohama launch
MetriNote – ServiceNow Strengthens AI with Plans to Acquire Moveworks, Yokohama launch
Published on: March 20, 2025 -
MetriNote – Slack Expands Connected Search
MetriNote – Slack Expands Connected Search
Published on: March 20, 2025 -
MetriNote – Zoho Delivers Projects Plus Platform
MetriNote – Zoho Delivers Projects Plus Platform
Published on: March 17, 2025 -
MetriNote – GoTo Announces New AI Features for LogMeIn Resolve
MetriNote – GoTo Announces New AI Features for LogMeIn Resolve
Published on: March 15, 2025 -
AI for Business Success2025-26
AI for Business Success2025-26
Published on: March 13, 2025 -
MetriNote – Salesforce Invested in Agentics with Agentforce 2dx, AgentExchange Launches
MetriNote – Salesforce Invested in Agentics with Agentforce 2dx, AgentExchange Launches
Published on: March 10, 2025 -
MetriNote – Zendesk to Acquire Local Measure
MetriNote – Zendesk to Acquire Local Measure
Published on: March 08, 2025 -
MetriNote – Salesforce and Google Deepen Partnership for AI
MetriNote – Salesforce and Google Deepen Partnership for AI
Published on: March 08, 2025 -
MetriNote – GoTo Adds AI-Powered Quality Management for Contact Center
MetriNote – GoTo Adds AI-Powered Quality Management for Contact Center
Published on: March 08, 2025
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
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MetriNote – NICE Announces AI-Powered Industry Benchmarks
MetriNote – NICE Announces AI-Powered Industry Benchmarks
Published on: August 04, 2023 -
MetriNote – Genesys Offers Experience Index for Contact Center Agents
MetriNote – Genesys Offers Experience Index for Contact Center Agents
Published on: June 22, 2023 -
MetriNote – Salesforce Fleshes Out Generative AI Line, Adds Trust Layer
MetriNote – Salesforce Fleshes Out Generative AI Line, Adds Trust Layer
Published on: June 19, 2023 -
MetriNote – UJET Adds Microsoft Teams Integration
MetriNote – UJET Adds Microsoft Teams Integration
Published on: May 31, 2023 -
MetriNote – Sprinklr 2023 Analyst Conference
MetriNote – Sprinklr 2023 Analyst Conference
Published on: May 24, 2023 -
MetriNote – Five9 Analyst & Influencer Summit 2023
MetriNote – Five9 Analyst & Influencer Summit 2023
Published on: May 22, 2023 -
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
MetriNote – Genesys Adds Employee Experience Platform for Agents & Others
Published on: May 22, 2023 -
MetriNote – Dialpad Expands AI Capabilities with Google Cloud Vertex
MetriNote – Dialpad Expands AI Capabilities with Google Cloud Vertex
Published on: May 17, 2023 -
MetriNote – Five9, BT Forge Partnership for Managed CCaaS Solution
MetriNote – Five9, BT Forge Partnership for Managed CCaaS Solution
Published on: May 15, 2023
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
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MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
MetriNote – RingCentral Adds APIs, Workflow Builder for RingSense AI
Published on: May 03, 2024 -
MetriNote – 8×8 Launches Operator Connect
MetriNote – 8×8 Launches Operator Connect
Published on: April 23, 2024 -
MetriNote – Google Expands AI for Workspace
MetriNote – Google Expands AI for Workspace
Published on: April 23, 2024 -
MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements
MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements
Published on: April 19, 2024 -
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
MetriNote – Cisco, Others Launch Consortium to Study AI’s Job/Skills Impact
Published on: April 16, 2024 -
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
MetriNote – Enterprise Connect 2024 Customer Experience Announcements
Published on: April 11, 2024 -
MetriNote – LeapXpert Introduces Maxen for AI Insights
MetriNote – LeapXpert Introduces Maxen for AI Insights
Published on: March 22, 2024 -
MetriNote – Google Renames, Expands Workspace AI
MetriNote – Google Renames, Expands Workspace AI
Published on: February 22, 2024 -
MetriNote – Vonage Forging Ahead on Network APIs, More
MetriNote – Vonage Forging Ahead on Network APIs, More
Published on: February 22, 2024