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MetriNote – HP Expands Poly Video Offering
MetriNote – HP Expands Poly Video Offering
Published on: October 07, 2024 -
MetriNote – HP Adds to Workforce Experience Offering with Vyopta
MetriNote – HP Adds to Workforce Experience Offering with Vyopta
Published on: October 07, 2024 -
MetriNote – Notion Enhances AI Assistant for Connected Workspaces
MetriNote – Notion Enhances AI Assistant for Connected Workspaces
Published on: October 07, 2024 -
MetriNote – Salesforce to Buy Zoomin, Augment AI Agents with Unstructured Data
MetriNote – Salesforce to Buy Zoomin, Augment AI Agents with Unstructured Data
Published on: September 28, 2024 -
MetriNote – Salesforce Touts Next-Gen AI Agents for Sales, Service, and Beyond
MetriNote – Salesforce Touts Next-Gen AI Agents for Sales, Service, and Beyond
Published on: September 25, 2024 -
MetriNote – Mitel and Zoom Team Up
MetriNote – Mitel and Zoom Team Up
Published on: September 25, 2024 -
MetriNote – Ericsson, Telecom Operators to Team on Network API Venture
MetriNote – Ericsson, Telecom Operators to Team on Network API Venture
Published on: September 25, 2024 -
MetriNote – Vonage Adds RCS Option to Messages API
MetriNote – Vonage Adds RCS Option to Messages API
Published on: September 19, 2024 -
Generative AI: Practical Applications for the Contact Center
Generative AI: Practical Applications for the Contact Center
Published on: September 19, 2024
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
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MetriNote – Bandwidth Announces Call Assure to Improve Toll-Free Reliability
MetriNote – Bandwidth Announces Call Assure to Improve Toll-Free Reliability
Published on: October 20, 2022 -
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
MetriNote – Dialpad Unveils Agent Empowerment Suite to Boost CX
Published on: September 27, 2022 -
MetriNote – Vonage Introduces Low-Code Conversation Builder
MetriNote – Vonage Introduces Low-Code Conversation Builder
Published on: September 20, 2022 -
MetriNote – Microsoft Announces Contact Center Platform
MetriNote – Microsoft Announces Contact Center Platform
Published on: July 20, 2022 -
MetriNote – 8×8 Adds No-Code Multi-Channel Workflow Builder
MetriNote – 8×8 Adds No-Code Multi-Channel Workflow Builder
Published on: July 18, 2022 -
MetriNote – Microsoft Introduced Sales-Based Viva Module, CRM Tie-In
MetriNote – Microsoft Introduced Sales-Based Viva Module, CRM Tie-In
Published on: June 21, 2022 -
MetriNote – Zoom, Genesys Expand Voice Calling Partnership
MetriNote – Zoom, Genesys Expand Voice Calling Partnership
Published on: June 08, 2022 -
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
MetriNote – Dialpad Unveils Predictive AI Solution to Boost CSAT
Published on: June 08, 2022 -
MetriNote – Avaya Offers Self-Service Virtual Agent
MetriNote – Avaya Offers Self-Service Virtual Agent
Published on: April 26, 2022
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
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MetriNote – Vonage Powers Deutsche Telekom API Platform for Developers, Businesses
MetriNote – Vonage Powers Deutsche Telekom API Platform for Developers, Businesses
Published on: October 03, 2023 -
MetriNote – VOSS Enables Advanced UC&C Cost Management
MetriNote – VOSS Enables Advanced UC&C Cost Management
Published on: September 21, 2023 -
MetriNote – 8×8 Takes Aim at SMS Fraud
MetriNote – 8×8 Takes Aim at SMS Fraud
Published on: September 14, 2023 -
MetriNote – SIPPIO Launches Operator Connect for Partners
MetriNote – SIPPIO Launches Operator Connect for Partners
Published on: September 12, 2023 -
MetriNote – Mitel Introduces New DECT Handsets
MetriNote – Mitel Introduces New DECT Handsets
Published on: September 11, 2023 -
MetriNote – Zoom Launches Generative AI “Companion”
MetriNote – Zoom Launches Generative AI “Companion”
Published on: September 07, 2023 -
MetriNote – 8×8 and Dstny Deliver New Teams Calling Integrations
MetriNote – 8×8 and Dstny Deliver New Teams Calling Integrations
Published on: August 21, 2023 -
MetriNote – Mitel Launches Multi-Meeting Capabilities
MetriNote – Mitel Launches Multi-Meeting Capabilities
Published on: August 10, 2023 -
MetriNote – Slack Elevates Sales Teams
MetriNote – Slack Elevates Sales Teams
Published on: August 10, 2023
