Skip to main content
MetriNote – Owl Labs Partners with Lenovo for Microsoft Teams Room Systems
Published on: October 17, 2025
MetriNote – Zoom Partners with Oracle to Bring CX Suite to its Cloud Infrastructure
Published on: October 16, 2025
MetriNote – Neat Delivers All-in-One Small Room Touchscreen System
Published on: October 16, 2025
MetriNote – Oracle Brings Orchestration to Cloud Deployments
Published on: October 14, 2025
MetriNote – Dialpad Introduces Autonomous AI Voice and Chat Agents, with 11 Skills
Published on: October 09, 2025
Communications Platform-as-a-Service MetriRank 2025
Published on: October 08, 2025
Customer Experience Optimization 2025-26: Focus on CX Testing & Assurance
Published on: October 04, 2025
MetriNote – Salesforce Opens Slack Data to AI via Search API, MCP Server, More
Published on: October 03, 2025
AI-Driven Workforce Engagement
Published on: October 03, 2025
Artificial Intelligence > Issue Papers
Artificial Intelligence > MetriNotes
MetriNote – Salesforce to Beef Up Slack with Einstein GPT, AI Workflow Builder
Published on: May 08, 2023
MetriNote – Microsoft to Bring Generative AI to 365 Apps in 2 Ways
Published on: March 20, 2023
MetriNote – Google Announces Generative AI Developments
Published on: March 20, 2023
MetriNote – 8×8 Unveils AI-Powered Capabilities to Improve Customer Experience
Published on: March 13, 2023
MetriNote – Vonage Extends Video API with AI, E2EE
Published on: March 02, 2023
MetriNote – Google Introduces Conversational AI Service, Bard
Published on: February 13, 2023
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
Published on: December 15, 2022
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022
Artificial Intelligence > Metricast Studies
Artificial Intelligence > Research Studies
Customer Engagement > Issue Papers
Customer Engagement > MetriNotes
MetriNote – Genesys to Acquire Radarr for Social Media Listening Platform
Published on: January 31, 2024
MetriNote – Microsoft to Support Third-Party WFM
Published on: January 22, 2024
MetriNote – Pexip Advances Programmable Video Platform
Published on: December 19, 2023
MetriNote – Amazon Connect Gains Generative AI
Published on: December 19, 2023
MetriNote – Verint Analyst Days 2023
Published on: November 28, 2023
MetriNote – Talkdesk Launches New GenAI Features
Published on: November 20, 2023
MetriNote – RingCentral Advances CX and Events
Published on: November 15, 2023
MetriNote – GoTo Updates Comms, Collaboration Services
Published on: October 31, 2023
MetriNote – Ooma Acquires 2600Hz
Published on: October 31, 2023
Customer Engagement > Metricast Studies
Customer Engagement > Research Studies
Employee Engagement > Issue Papers
Employee Engagement > MetriNotes
MetriNote – NICE Introduces CX-Aware AI Platform and UCaaS Solution
Published on: June 27, 2024
MetriNote – Pexip Delivers New Microsoft Teams Room and Zoom Rooms Capabilities
Published on: June 26, 2024
MetriNote – Zoho Adds AI, More Automation to Collaborative Work Apps
Published on: June 19, 2024
MetriNote – Theta Lake Expands Voice Compliance Capabilities
Published on: June 10, 2024
MetriNote – Asana Introduces AI Teammates for Helping Get Work Done
Published on: June 10, 2024
MetriNote – Salesforce Adds Project Management to Slack
Published on: June 10, 2024
MetriNote – Zoho Delivers Advanced Integrated Security Stack
Published on: June 06, 2024
MetriNote – HP|Poly Delivers New Room Video Conferencing Solutions
Published on: May 31, 2024
MetriNote – Wrike Expands Generative AI Capabilities
Published on: May 30, 2024
Employee Engagement > Metricast Studies
Employee Engagement > Research Studies
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. Ok No
