While transitioning to cloud calling and maintain older, legacy PBXs and a UCaaS environment, businesses have a few management options to consider.
Read More
Gathering and analyzing collaboration data helps companies guide employees on best behaviors, and more.
Read More
Explore Microsoft Teams Premium and Copilot to understand their AI productivity features and select the product license best suited for your team's needs.
Read More
AI meeting assistants are packed with powerful features to improve employee productivity and meeting workflows. So, which AI tool is best for your organization?
Read More
AI, especially GenAI, present new concerns as older ones linger.
Read More
Enterprise Connect, the annual rite of spring for the enterprise communications, collaboration, and CX industries, is fast-approaching. As always, Metrigy analysts Robin Gareiss, Irwin Lazar, Diane Myers, and Beth Schultz…
Read More
As a wave of generative AI copilots and virtual assistants have entered the market, generative AI is now poised to drastically change the way businesses and service providers manage and…
Read More
The collaboration industry is closely watching appetite to pay for generative AI – and Metrigy’s research has shown how willing and how much companies are ready to spend.
Read More
A new crop of video conferencing standards could help boost performance, but not every standard will be adopted by every vendor.
Read More
Amazingly, 2024 is upon us. And while the year is certain to be noteworthy due to global events, there are a number of trends related to workplace collaboration that are…
Read More