Corporate 3 News

Customer Engagement Webinars On-Demand Webinars

Webinar Replay – Modernizing Your Customer Self-Service Knowledge Base

Self-service technologies are one of the top CX transformational activities underway. Organizations must modernize and regularly update their self-service knowledge bases to deliver a sold customer experience. During this webinar,…

Robin GareissJuly 14, 2021

Employee Engagement Employee Engagement Webinars On-Demand Webinars Workplace Collaboration Workplace Collaboration Webinars

Webinar – How to Mitigate Voice Fraud Before it Disrupts Your Enterprise Network

Join Robin Gareiss, Metrigy CEO and principal analyst, and Dan Teichman, Director, Solutions Marketing, and Shambhu Rai, Principal Product Manager at Ribbon to learn about how to improve enterprise voice…

Robin GareissJuly 12, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

Avaya Scores High Customer Sentiment Ratings in Metrigy Study

Unified Communications-as-a-Service adoption is quickly growing as companies seek to leverage its benefits including rapid availability of new features, more predictable costs, ability to easily scale, and a unified interface…

Irwin LazarJuly 7, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

Leveraging BYOC in the Hybrid Cloud

The rapid shift to work-from-home (WFH) over the last year has accelerated the move of unified communications to the cloud. Today, nearly half (47.3%) of the 476 companies benchmarked in…

Irwin LazarJuly 7, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

How to Combat Virtual Meeting Fatigue in 5 Steps

By taking a new look at video conferencing, organizations can make their meetings more effective and keep employees from burning out. The shift to working from home has fueled a…

Irwin LazarJuly 1, 2021

Blog Employee Engagement Employee Engagement Blog Employee Experience Workplace Collaboration

Are Your Employees Happy?

A proactive strategy to measure employee engagement, minimize stress, and ensure common direction is required to ensure employee satisfaction. My colleague Robin Gareiss recently published results of a Metrigy global…

Irwin LazarJuly 1, 2021

Blog Customer Engagement Blog Employee Engagement Workplace Collaboration

Bring Your Own Carrier Addresses Hybrid Work-From-Home Complexities

As IT leaders re-evaluate their technology architectures in light of the permanent shift to a hybrid work-from-home environment, new complexities and concerns arise. Adopting a “Bring Your Own Carrier” (BYOC)…

Irwin LazarJuly 1, 2021

Employee Engagement Webinars On-Demand Webinars Workplace Collaboration Webinars

Webinar – Optimizing Your Microsoft Teams Device Strategy For the Future of Hybrid Work

Join Metrigy President and Principal Analyst Irwin Lazar and AudioCodes VP of Business Development, Justin Stevens, as they share market insights on device selection and IT considerations that drive Microsoft…

Irwin LazarJune 28, 2021

MetriSight Ep 69 – Repercussions of Microsoft Closing its Azure for Operators Business

Webinar Replay – Modernizing Your Customer Self-Service Knowledge Base

Webinar – How to Mitigate Voice Fraud Before it Disrupts Your Enterprise Network

Avaya Scores High Customer Sentiment Ratings in Metrigy Study

Leveraging BYOC in the Hybrid Cloud

How to Combat Virtual Meeting Fatigue in 5 Steps

Are Your Employees Happy?

Bring Your Own Carrier Addresses Hybrid Work-From-Home Complexities

Webinar – Optimizing Your Microsoft Teams Device Strategy For the Future of Hybrid Work

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