From AI bot adoption to spending drivers for contact center platforms, Metrigy’s Diane Myers shares a few research snippets from Metrigy’s Customer Experience MetriCast 2024 global buyer-side market study.
Recent Posts
- Upcoming Webinar – Optimizing Employee Engagement October 10, 2024
- Navigating the Pace of Innovation: Insights from Metrigy’s Customer Experience Optimization 2024-25 Study September 25, 2024
- Optimizing Customer Interactions: Insights from Metrigy’s Latest Research September 25, 2024
- 7 Essential Steps to Create a Contact Center RFP September 19, 2024
- How to Manage Today’s Remote Contact Center Agents September 19, 2024
You May Also Like
Artificial IntelligenceArtificial Intelligence BlogBlogCustomer EngagementCustomer Engagement BlogEmployee EngagementWorkplace Collaboration
Navigating the Pace of Innovation: Insights from Metrigy’s Customer Experience Optimization 2024-25 Study
Navigating the Pace of Innovation: Insights from Metrigy’s Customer Experience Optimization 2024-25 Study
Robin GareissSeptember 25, 2024
Agent AssistBlogCustomer EngagementCustomer Engagement BlogEmployee EngagementNewsletterWorkplace Collaboration
Optimizing Customer Interactions: Insights from Metrigy’s Latest Research
Optimizing Customer Interactions: Insights from Metrigy’s Latest Research
Robin GareissSeptember 25, 2024
BlogContact CenterCustomer EngagementCustomer Engagement Blog
7 Essential Steps to Create a Contact Center RFP
7 Essential Steps to Create a Contact Center RFP
Robin GareissSeptember 19, 2024