Skip to main content
MetriSight Video

MetriSight – Inside Metrigy’s 2022 CX MetriCast Research

Metrigy CEO and Principal Analyst, Robin Gareiss, shares details of her 2022 buyer-side research on 10 critical CX technologies, highlighting six trends and surprise findings. Also discover what else is on tap for our Q1 research.

Robin Gareiss

Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.

You May Also Like

Artificial IntelligenceCustomer EngagementMetriSight Video MetriSight Ep.85 – Navigating Change: NiCE’s Rebranding and AI Strategy

MetriSight Ep.85 – Navigating Change: NiCE’s Rebranding and AI Strategy

Robin Gareiss
Robin GareissSeptember 9, 2025
Artificial IntelligenceCustomer EngagementMetriSight Video MetriSight Ep.84 – AI: New Ways to Drive Results

MetriSight Ep.84 – AI: New Ways to Drive Results

Robin Gareiss
Robin GareissSeptember 5, 2025
Contact CenterCustomer EngagementMetriSight Video MetriSight Ep.83 – 2025 CCaaS MetriRank: Who’s Top, Who’s Not, and Why?

MetriSight Ep.83 – 2025 CCaaS MetriRank: Who’s Top, Who’s Not, and Why?

Diane Myers
Diane MyersJuly 14, 2025
Share