Metrigy CEO and Principal Analyst, Robin Gareiss, shares details of her 2022 buyer-side research on 10 critical CX technologies, highlighting six trends and surprise findings. Also discover what else is on tap for our Q1 research.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- What You Need to Know About Branded Messaging March 10, 2025
- Connected Workspace Apps Improve Collaboration Management March 3, 2025
- RingCentral’s AI Receptionist Leverages Automation to Answer, Resolve, and Route Calls March 3, 2025
- Voice of the Customer: Driving Customer Satisfaction and Retention in Financial Services in 2025 March 3, 2025
- Upcoming Webinar – Top 5 CX Priorities to Ensure Measurable ROI February 27, 2025
You May Also Like

MetriSight Ep.76 – Metrigy’s Take on the Year Ahead in Customer & Employee Engagement

Beth SchultzJanuary 21, 2025

MetriSight Ep.75 – Pragmatic AI & Beyond: Smartsheet’s Take

Beth SchultzJanuary 7, 2025

MetriSight Ep.74 – Simply Neat with Janine Pelosi

Irwin LazarDecember 5, 2024