Communications platform as a service (CPaaS) has long been touted for its ability to enhance employee and customer communications and engagement via API-delivered capabilities. But beyond adding support for SMS or click-to-call, how are enterprise organizations using CPaaS today to augment or build applications and workflows? In this webinar, Metrigy will share findings from its new Advanced CPaaS Development research study.
Attend this webinar to:
- Get a look at the current state of adoption for CPaaS, and see which platforms are most in use
- Learn what’s driving use of and growth in CPaaS
- Understand how the most successful companies are using CPaaS
- Discover how enterprises are addressing management, security, and other challenges
CPaaS: Where We Are Today
Presented by: Beth Schultz, Vice President of Research and Principal Analyst, Metrigy
Date: January 24, 2022
Time: 11:00 am ET
