Metrigy's UCaaS TCO 2023 study provides real-world insight into the operating costs of unified communications as a Service solutions from leading providers.
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Generative AI is getting all the attention, but there are other key shifts, like vendor rationalization, which will reshape UC in the months to come.
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From the worlds of customer experience, employee experience, and workplace collaboration, Metrigy analysts talk about what technologies and trends they’ll be keeping up on this year.
UJET CEO Anand Janefalkar shares his unique perspective on generative AI, AI innovation, and the AI-empowered future of CX.
