Although both products have several similarities, Cisco Webex Calling and Microsoft Teams Phone have key differences around integrated services and management.
Cisco’s Webex Calling and Microsoft Teams are two of the biggest players in the enterprise cloud calling market, especially among large enterprises. Within the $20 billion global market for unified communications as a service (UCaaS), Microsoft owns about 20% of the market compared to Webex’s 17.9%, according to Metrigy’s data.
Both platforms have similarities and key differences, requiring IT and business leaders to evaluate each product carefully to determine which is best for their environments.
Webex Calling and Microsoft Teams similarities
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