AI, especially GenAI, present new concerns as older ones linger.
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In this MetriSight we’ll get Geoff’s insights on how the UCaaS market is evolving and what customers can expect to see in 2024 and beyond.
As a wave of generative AI copilots and virtual assistants have entered the market, generative AI is now poised to drastically change the way businesses and service providers manage and…
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Metrigy recently gathered data from almost 400 companies on the true cost of operating cloud-based unified communications services including calling, meetings / video conferencing, and messaging.
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A new crop of video conferencing standards could help boost performance, but not every standard will be adopted by every vendor.
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In this episode Metrigy President and Principal Analyst Irwin Lazar is joined by Martin Bitzinger, Senior Vice President for Product Management from Mitel to talk about unified communications trends in 2024 and how Mitel is meeting them.
Amazingly, 2024 is upon us. And while the year is certain to be noteworthy due to global events, there are a number of trends related to workplace collaboration that are…
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Generative AI is getting all the attention, but there are other key shifts, like vendor rationalization, which will reshape UC in the months to come.
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In this webinar we'll share insights from Metrigy's latest research on how collaboration leaders view Generative AI.
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If there was a “term of the year” award for the communications, collaboration, and customer experience space, “generative AI” would win for 2023 in a landslide.
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