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All Posts By

Irwin Lazar

Apr 30
Love0

Where Does AI Go From Here?

By Irwin Lazar Artificial Intelligence Blog, Blog, Employee Engagement, Workplace Collaboration
The AI hype must translate into demonstrable business benefits.
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Apr 29
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Enhanced 911 Transitions to Next Generation 911

By Irwin Lazar Blog, Employee Engagement, Employee Engagement Blog, Workplace Collaboration
Next Generation 911 has improved calling features compared to Enhanced 911, especially when locating callers. But businesses face some compliance problems.
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Apr 23
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AI, Toll Fraud and Messaging Top the List of UC Security Concerns

By Irwin Lazar Artificial Intelligence Blog, Blog, Employee Engagement Blog
AI might get all the attention, but IT leaders are also concerned about some other key security vulnerabilities within their unified communications platforms.
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Apr 16
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Bringing Calling and Contact Center to Microsoft Teams

By Irwin Lazar Blog, Employee Engagement Blog
Companies using Microsoft Teams for meetings and messaging are at an inflection point. They want to add calling and contact center capabilities to Teams, but must do so in a…
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Apr 02
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NG911 Arriving: Are You Ready?

By Irwin Lazar Blog, Employee Engagement Blog
Learn about NG911 and its benefits at this year’s Enterprise Connect panel.
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Mar 18
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MetriSight Ep. 59 – What’s on Our UC Agenda for Enterprise Connect?

By Irwin Lazar Employee Engagement, MetriSight Video, Workplace Collaboration

Metrigy’s Irwin Lazar and Diane Myers will be on hand at EC2024 to share insights on 911, AI for employee collaboration, premises-to-UC cloud migration, collaboration security, and more. Tune in to hear what’s on their mind for the event, and beyond.

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Mar 12
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Comparing Microsoft Teams Premium vs. Copilot in Teams

By Irwin Lazar Blog, Employee Engagement Blog
Explore Microsoft Teams Premium and Copilot to understand their AI productivity features and select the product license best suited for your team's needs.
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Mar 07
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Webinar – Say “Yes” to UCC Compliance for Better User Productivity and Lower Risk

By Irwin Lazar AI Webinars, Employee Engagement, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
In this webinar we’ll share approaches and best practices for ensuring that companies can achieve maximum value from their collaboration investments, while also meeting appropriate compliance requirements.
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Feb 29
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Workplace Collaboration Security Threats are Growing

By Irwin Lazar Artificial Intelligence Blog, Blog, Employee Engagement Blog
AI, especially GenAI, present new concerns as older ones linger.
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Feb 22
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MetriSight Ep.57 – UCaaS Trends with Cisco’s Geoff Huang

By Irwin Lazar Employee Engagement, MetriSight Video, Workplace Collaboration

In this MetriSight we’ll get Geoff’s insights on how the UCaaS market is evolving and what customers can expect to see in 2024 and beyond.

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Recent Posts

  • Upcoming Webinar – The CX Reality Check: What Consumers Actually Experience February 25, 2026
  • MetriSight Ep.90 – Evolving Security Threats in 2026 February 23, 2026
  • Press Release – Metrigy Study: 85% of Consumers Prefer Interacting with Humans vs. AI Agents for Customer Service February 18, 2026
  • Key Compliance Lessons for IT and CX Leaders February 18, 2026
  • Can You Afford Not to Invest in Knowledge Management? February 18, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – The CX Reality Check: What Consumers Actually Experience February 25, 2026
  • MetriSight Ep.90 – Evolving Security Threats in 2026 February 23, 2026
  • Press Release – Metrigy Study: 85% of Consumers Prefer Interacting with Humans vs. AI Agents for Customer Service February 18, 2026
  • Key Compliance Lessons for IT and CX Leaders February 18, 2026
  • Can You Afford Not to Invest in Knowledge Management? February 18, 2026

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