Today, most organizations treat UC management separately from network management. When a problem occurs, they must move between disparate network and UC management platforms, often manually, to identify the problem…
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Don’t let a disconnect between technology choice and adoption derail your plans for optimizing employee experience. As I wrote in my previous WorkSpace Connect post, optimizing employee experience will be a…
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With RAY BAUM’s Act now fully in effect, IT leaders should focus on ensuring compliance, and evolving their strategies to support mobility, remote work, and Next Generation 911 With the…
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Giving remote employees the chance to use their Amazon Echo Shows or Facebook Portals when logging in to meetings has advantages, but security and performance concerns remain. Are consumer video…
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Supporting varying ways that people work is especially critical as organizations define policies governing work location. The needs of those in the office may vary from those working remote, and…
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Video conferencing is now a fundamental part of employees' workdays. But managing and storing video content brings some new challenges that must be addressed. Thanks in large part to the…
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Spend time with your meeting app and hardware vendors to understand how they’re addressing meeting equity now and in the future. Driven by the pandemic-led shift to remote and hybrid…
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With video meeting apps in such heavy usage, they make a great starting point for insights that can positively influence employee experience. No surprise, but worth exploring nonetheless, is that…
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I've never understood why companies are stingy with time off. When employees are burned out, it takes them 3 hours to do something that should take 30 minutes. Taking a…
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A mobile and hybrid workforce makes phone location and 911 call routing challenging. Here are some ways to ensure your company is doing all it can to protect employees in…
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