Business leaders should identify specific opportunities for productivity improvement.
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Vendors are quickly bringing AI and workflow automation capabilities to their platforms as part of their strategies to boost collaborative work management.
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As digital threats loom large and regulatory requirements grow stringent, businesses are increasingly turning to advanced security solutions to safeguard their operations and customer data.
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In an era where digital collaboration is the cornerstone of productivity, and attacks are increasing in frequency, ensuring the security and compliance of workplace collaboration platforms has become paramount.
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Quantum computing will drive changes in encryption and security approaches.
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If you want to maximize the incredible potential of Microsoft Teams in your contact center, you definitely don’t want to miss this new white paper from top research firm Metrigy.
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Ensuring 911 Location Management, Call Routing, and Incident Response Integration Minimizes Risk
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While Microsoft has not publicly released a statement, by all accounts the company has blown up its Azure for Operators business.
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Another year, and another Metrigy study on the strategies and technologies companies have put in place around workplace collaboration security and compliance. Sadly, what was then is still very much…
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Research and advisory firm Metrigy has released its Workplace Collaboration and Contact Center Security and Compliance 2024-25 research study, conducted with 338 participating firms in eight countries in 24 vertical…
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