Quantum computing will drive changes in encryption and security approaches.
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If you want to maximize the incredible potential of Microsoft Teams in your contact center, you definitely don’t want to miss this new white paper from top research firm Metrigy.
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Ensuring 911 Location Management, Call Routing, and Incident Response Integration Minimizes Risk
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While Microsoft has not publicly released a statement, by all accounts the company has blown up its Azure for Operators business.
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Another year, and another Metrigy study on the strategies and technologies companies have put in place around workplace collaboration security and compliance. Sadly, what was then is still very much…
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Research and advisory firm Metrigy has released its Workplace Collaboration and Contact Center Security and Compliance 2024-25 research study, conducted with 338 participating firms in eight countries in 24 vertical…
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With fixed-mobile convergence, enterprises might finally have a way to ensure their employees have full access to UC services on their mobile devices.
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Metrigy’s research finds high adoption of connected workspace apps enabling collaborative work management.
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Next Generation 911 has improved calling features compared to Enhanced 911, especially when locating callers. But businesses face some compliance problems.
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AI might get all the attention, but IT leaders are also concerned about some other key security vulnerabilities within their unified communications platforms.
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