CPaaS 2 | Metrigy

Mar 15

Low Code Losing Luster as Differentiator

By Beth Schultz CPaaS, Customer Engagement, Customer Engagement Blog

Move over full-code communications-as-a-service (CPaaS) platforms, low-code options are the preference today among companies using multiple approaches, according to Metrigy’s recently published Advanced API & CPaaS Development 2023 global research…

Jun 15

Love0

Listen Up, CX Vendors!

By Robin Gareiss Blog, Contact Center, CPaaS, CRM, Customer Engagement, Customer Engagement Blog, CX Analytics

Here’s how customer experience leaders are making decisions—and what they want from you. As the number of customer experience (CX) technology options increases, the buying process has become more complex—particularly…

CPaaS

Low Code Losing Luster as Differentiator

Listen Up, CX Vendors!

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