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Employee Engagement Webinars

Oct 06
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Webinar – Leveraging Generative AI to Improve Collaboration

By Irwin Lazar AI Webinars, Artificial Intelligence, Customer Engagement, Employee Engagement, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
Generative AI is rapidly transforming collaboration by enabling capabilities such as summarization, workflow automation, translation and more.
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Sep 02
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Webinar Series – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know?

By Irwin Lazar Employee Engagement, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
Business, telecom, IT, and contact center leaders often struggle with the role of Microsoft Teams in the contact center, its applicability, and how best to integrate Teams with dedicated contact…
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Jun 26
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Webinar Series – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know?

By Irwin Lazar Employee Engagement, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
Business, telecom, IT, and contact center leaders often struggle with the role of Microsoft Teams in the contact center, its applicability, and how best to integrate Teams with dedicated contact…
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Jan 03
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Webinar – Measuring ROI for Generative AI

By Irwin Lazar AI Webinars, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
As generative AI copilots and virtual assistants grow in adoption, many organizations still struggle with how to measure ROI. This is especially true for those deploying, or considering, generative AI…
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Oct 10
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Webinar – Optimizing Employee Engagement

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
Metrigy recently published our annual study on workplace collaboration and employee engagement, based on data gathered from ~400 end-user organizations. In this webinar we'll share the characteristics of successful organizations…
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May 08
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Webinar – Securing Your Collaboration and Communications Applications

By Irwin Lazar AI Webinars, Employee Engagement, Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration, Workplace Collaboration Webinars
In this webinar we'll share the results of our Workplace Collaboration and Contact Center Security and Compliance 2024-25 research study and provide IT, business, and informations security leaders with insights…
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Apr 25
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Webinar – How to Achieve Success When Optimizing Employee Experience

By Beth Schultz Employee Engagement Webinars, On-Demand, Webinars
In this webinar, discover data-based insights on how the most successful companies approach employee experience, and what technologies they have in place, from employee experience platforms, intranets, voice-of-the-employee software, and…
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Sep 11
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Webinar – Cornerstones of Employee Experience Success

By Beth Schultz Employee Engagement, Employee Engagement Webinars, Employee Experience, On-Demand, Webinars
Metrigy’s Employee Experience: 2023-24 research study of ~500 companies examines the technologies and strategies companies have in place to understand employee behavior and optimize engagement. In this webinar, discover characteristics…
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Jul 13
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Webinar – Collaboration Behavior Data: Where it Fits in for Enhancing Employee Experience

By Beth Schultz Employee Engagement, Employee Engagement Webinars, Employee Experience, On-Demand, Webinars
In this webinar, learn about the role of collaboration in improving employee experience, Understand the types of collaboration behavior data available, and discover how collaboration behavior data can guide decision…
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May 23
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Webinar – Solving the Frontline Worker Challenge with EX

By Beth Schultz Employee Engagement Webinars, On-Demand, Webinars
The last of a three-part webinar series provides insight into our latest study on customer insights, and how they play a role in improving business metrics.
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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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