In this webinar we'll share insights gleaned from Metrigy's research into work-from-home and return-to-office plans and success correlations to provide business and IT leaders to provide metrics-based advise for achieving…
Read More
In this webinar get a high-level overview of this market, discover the various types of tools for employee engagement insights––and how to evaluate them, and get best practices implementation advice
Read More
In this webinar we'll share the market forecast for technologies in use, providers, spending, what technologies correlate with customer experience success.
Read More
During this webinar, Metrigy CEO Robin Gareiss and NICE inContact Director of Product Marketing, Mark Ungerman will provide clear recommendations on steps you need to take now to empower your…
Read More
In this webinar we'll share our latest research on how work location strategies correlate with success, the role of IT and collaboration teams in supporting successful hybrid-work strategies, and how…
Read More
In this webinar we’ll share Metrigy’s insights, based on data gathered from hundreds of organizations, to provide metrics-based guidance as to how organizations can meet these challenges and gain tangible…
Read More
Metrigy's MetriStar awards recognizes those providers who are both highly rated by their customers, and whose customers have achieved measurable success for their investments. The awards are based on data…
Read More
Voice and text can answer many cutomer inquiries. But in many cases, it would help contact center agents to be able to see what the customer sees, share screens, or…
Read More
Voice and text can answer many cutomer inquiries. But in many cases, it would help contact center agents to be able to see what the customer sees, share screens, or…
Read More
We've been hearing a lot about the integration of UC and contact center platforms. But what do CX leaders define as the technical requirements of such integration? And once platforms…
Read More
