This webinar will give you strategic guidance, based on real-world research data from Metrigy CEO & Principal Analyst Robin Gareiss. You’ll also hear from Vonage’s SVP & Chief Technology Architect,…
Read More
In this webinar we’ll share approaches and best practices for ensuring that companies can achieve maximum value from their collaboration investments, while also meeting appropriate compliance requirements.
Read More
Generative AI is all the buzz, but what's really happening in companies--and how do employees and consumers respond to the technology? During this webinar with Metrigy CEO and study author,…
Read More
Chatbots and voicebots are widely used--and for good reason, when they are appropriately deployed. Companies use them internally to improve agent performance or to help employees get answers in HR…
Read More
Metrigy recently gathered data from almost 400 companies on the true cost of operating cloud-based unified communications services including calling, meetings / video conferencing, and messaging.
Read More
AI is providing companies with compelling automations to CX staffing and management, and Metrigy's latest research documents significant, measurable improvements.
Read More
Join Metrigy’s Beth Schultz, VP of research, and Tom Stanley, NICE BPO Regional Vice President, for research-backed insights on how BPOs are employing or planning to use AI and automation…
Read More
In this webinar we'll share insights from Metrigy's latest research on how collaboration leaders view Generative AI.
Read More
Metrigy recently conducted a study of Microsoft Teams Phone users to understand how they are connecting Teams Phone to the PSTN, and the costs of various options. In this informative…
Read More
This webinar will give you strategic guidance, based on real-world research data from Metrigy CEO & Principal Analyst Robin Gareiss. You’ll also hear from NICE Director of Product and Segment…
Read More
