Skip to main content
  • Home
  • Contact
  • Participate in Research
  • Become a Client
  • Client Portal
Hit enter to search or ESC to close
Close Search
MetrigyMetrigy
search
0
Menu
  • Research
    • Customer Experience
    • Workplace Collaboration
    • Artificial Intelligence (AI)
    • Forecasting & Vendor Rankings
  • Services
    • Enterprise IT, CX & Business Leaders
    • Technology Providers
    • VC & Investors
    • Media and Speaker Bureaus
  • Resources
    • Infographics
    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
    • MetriNotes
    • MetriSight Podcast
    • Webinars
      • Upcoming Webinars
      • On-Demand
    • Newsletters
    • Press Releases
  • About
    • About Metrigy
    • Our Team
    • Privacy Policy
  • Become a Client
  • Client Portal
  • search
  • 0
    was successfully added to your cart.
Beth Schultz
By Beth Schultz In Newsletter

UCaaS MetriRank 2024: Cisco Nudges Out Microsoft for Top Spot

That is, Cisco knocked Microsoft from the top spot on the strength of its market share (second largest), highest possible…
Read More
The Role and Value of AI in the Modern Connected Workspace Artificial Intelligence BlogBlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

The Role and Value of AI in the Modern Connected Workspace

As companies adopt applications that bring together the tools that allow employees to accomplish, collaborate on, and manage content- and project-related work in a self-contained workspace—a product category Metrigy calls…
Beth Schultz
Beth SchultzAugust 28, 2024
Webinar – Migrating Your Cisco CUCM to the Cloud On-DemandWebinarsWorkplace Collaboration Webinars

Webinar – Migrating Your Cisco CUCM to the Cloud

In this webinar we’ll share insights and best practices for migration of Cisco on-premises, and cloud-hosted calling to the cloud and deliver practical guidance to ensure success.
Irwin Lazar
Irwin LazarAugust 27, 2024
Employee EngagementMetriSight VideoWorkplace Collaboration

MetriSight Ep 69 – Repercussions of Microsoft Closing its Azure for Operators Business

In this episode, Metrigy's Diane Myers talks with Greg Zweig, senior director of solutions marketing at Ribbon, about what Microsoft's decision to shutter its Azure for Operators business means for…
Diane Myers
Diane MyersAugust 26, 2024
Webinar – Connected Workspace: Getting Work Done, Collaboratively On-DemandWebinarsWorkplace Collaboration Webinars

Webinar – Connected Workspace: Getting Work Done, Collaboratively

In this webinar, Metrigy’s Beth Schultz, VP of research and principal analyst, will share insights from recently published research on connected workspaces and collaborative work management.
Beth Schultz
Beth SchultzAugust 25, 2024
Metrigy Announces 2024 Workplace Collaboration MetriStar Award Winners Press Releases

Metrigy Announces 2024 Workplace Collaboration MetriStar Award Winners

Customer Sentiment and Business Success Define Award Program August 21, 2024 – Research and advisory firm Metrigy has named 11 workplace collaboration vendors as top winners of its 2024 Workplace…
Ellyn Waleski
Ellyn WaleskiAugust 21, 2024
Employee EngagementMetriSight VideoWorkplace Collaboration

MetriSight Ep.68 – Workplace Collaboration MetriStars 2024: Overview & Winners

Metrigy's Irwin Lazar takes us inside the MetriStar program and shares which providers have earned Top Provider Awards, based on customer sentiment scores and customer business success, and award highlights.
Irwin Lazar
Irwin LazarAugust 21, 2024
Shifting Tides for Proactive Outreach BlogCustomer Engagement Blog

Shifting Tides for Proactive Outreach

Do you think customer service will shift from mostly inbound to proactive outbound interactions? Preliminary analysis of companies studied in our Customer Experience Optimization: 2024-25 research shows 69% of CX…
Robin Gareiss
Robin GareissAugust 14, 2024
Contact CenterCustomer EngagementMetriSight Video

MetriSight Ep.67 – Inside Metrigy’s CCaaS MetriRank 2024

Metrigy has published its second-annual ranking of CCaaS providers, based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success. In this episode, discover why…
Diane Myers
Diane MyersAugust 5, 2024
  • « Previous
  • 1
  • …
  • 22
  • 23
  • 24
  • 25
  • 26
  • …
  • 80
  • Next »

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Sitemap

  • Research & Analysis
    • Customer Experience
    • Workplace Collaboration
  • Services
  • Resources
    • Infographics
    • Metrigy Blog
    • MetriNotes
    • MetriSight Podcast
    • Webinars
    • Press Releases
  • Our Team
  • Become a Client
  • Contact

© 2026 Metrigy. All Rights Reserved.

  • twitter
  • facebook
  • linkedin
Close Menu
  • Research
    • Customer Experience
    • Workplace Collaboration
    • Artificial Intelligence (AI)
    • Forecasting & Vendor Rankings
  • Services
    • Enterprise IT, CX & Business Leaders
    • Technology Providers
    • VC & Investors
    • Media and Speaker Bureaus
  • Resources
    • Infographics
    • Metrigy Blog
      • Robin Gareiss
      • Irwin Lazar
      • Beth Schultz
      • Diane Myers
    • MetriNotes
    • MetriSight Podcast
    • Webinars
      • Upcoming Webinars
      • On-Demand
    • Newsletters
    • Press Releases
  • About
    • About Metrigy
    • Our Team
    • Privacy Policy
  • Become a Client
  • Client Portal
  • Home
  • Contact
  • Participate in Research
  • Become a Client
  • Client Portal

Metrigy Research

+1 877-METRIGY (638-7449)

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.