Metrigy’s second-annual ranking of CPaaS providers is out! Find out which providers made the Top 10, and why–and which missed the cut-off but are on our watchlist.
Recent Posts
- Press Release – Twilio Remains Top Provider in Metrigy’s 2025 Communications-Platform-as-a-Service (CPaaS) MetriRank Report October 29, 2025
- Goodbye IVR Hell: Smart AI Will Take Over Phone Calls October 29, 2025
- Connected Workspace Apps Aim to Minimize Busywork October 29, 2025
- Risks from AI, Automation Call for New Crop of CX Tools October 22, 2025
- Why 9-1-1 Compliance Can’t Wait October 14, 2025
You May Also Like
 Artificial IntelligenceArtificial Intelligence BlogBlogContact CenterCustomer EngagementCustomer Engagement Blog
								Goodbye IVR Hell: Smart AI Will Take Over Phone Calls
								Artificial IntelligenceArtificial Intelligence BlogBlogContact CenterCustomer EngagementCustomer Engagement Blog
								Goodbye IVR Hell: Smart AI Will Take Over Phone Calls
								Goodbye IVR Hell: Smart AI Will Take Over Phone Calls

 Robin GareissOctober 29, 2025
 Agent AssistArtificial IntelligenceArtificial Intelligence BlogBlogCustomer EngagementCustomer Engagement Blog
								Technology Is Becoming More Important Than Humans In CX
								Agent AssistArtificial IntelligenceArtificial Intelligence BlogBlogCustomer EngagementCustomer Engagement Blog
								Technology Is Becoming More Important Than Humans In CX
								Technology Is Becoming More Important Than Humans In CX

 Robin GareissOctober 14, 2025
 AI WebinarsArtificial IntelligenceCustomer EngagementEmployee EngagementEmployee Engagement WebinarsOn-DemandWebinarsWorkplace CollaborationWorkplace Collaboration Webinars
								Webinar – Leveraging Generative AI to Improve Collaboration
								AI WebinarsArtificial IntelligenceCustomer EngagementEmployee EngagementEmployee Engagement WebinarsOn-DemandWebinarsWorkplace CollaborationWorkplace Collaboration Webinars
								Webinar – Leveraging Generative AI to Improve Collaboration
								Webinar – Leveraging Generative AI to Improve Collaboration

 Irwin LazarOctober 6, 2025

 
				 
								 
	