Includes insights from 400 participating firms in seven countries and 19 industries.
November 25, 2024 – Research and advisory firm Metrigy has released its Employee Engagement Optimization: 2025 research study, providing insight into successful strategies for hybrid workplace collaboration in the age of AI. This study provides IT leaders with the understanding they need to craft communications and collaboration strategies for 2025 and beyond.
Metrigy’s Employee Engagement Optimization: 2025 global research study shows that the hybrid workplace is rapidly evolving, says Irwin Lazar, president and principal analyst, and study author. “With the majority of companies now requiring at least some time in the office, companies are shifting to a more meeting-focused floor plan and increasing their use of hot desking. They are also increasing deployment of a range of video conferencing devices to support equitable meetings.”
Key takeaways from this study include hybrid work is the norm, generative AI is becoming pervasive, and Microsoft Teams strategies are evolving. More key takeaways are 911 and PSTN challenges remain, meeting and team apps are critical to hybrid work success, and third-party management tools provide value.
- Specific topics include:
- Evolution of office space (including meeting rooms, hot desking, and reservation approaches)
- Video conferencing device strategies
- Supporting hybrid and remote workers (including device and stipends)
- Evolution of Microsoft Teams implementation
- POTS line replacement
- Voice and video management strategies
- Fixed-mobile convergence
- NG911 and related technologies
- Extending collaboration apps to frontline workers
- Use of AI copilots, including implementation, funding, and ROI measurement approaches
- AI impact on collaboration application strategies
- Employee experience approaches and platforms
This study is available now for clients to download on our website. If you are not a client and are interested in this study, please reach out to sales@metrigy.com.
