Customer Experience
Showing 169–180 of 253 resultsSorted by latest
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Advanced API & CPaaS Development 2023
Advanced API & CPaaS Development 2023
Published on: January 26, 2023 -
MetriNote – Dialpad Grows Open App Initiatives
MetriNote – Dialpad Grows Open App Initiatives
Published on: January 23, 2023 -
MetriNote – Dow Jones Enhances News-Based Knowledge Management
MetriNote – Dow Jones Enhances News-Based Knowledge Management
Published on: January 19, 2023 -
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
MetriNote – Zoho Adds Blended Bot-Live Agent Conversations for Customer Service
Published on: December 20, 2022 -
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
MetriNote – LumApps Acquires Vizir to Add Conversational AI to Employee Experience Platform
Published on: December 15, 2022 -
MetriNote – Lumen Rolls Out CCaaS Solution Using Genesys
MetriNote – Lumen Rolls Out CCaaS Solution Using Genesys
Published on: December 13, 2022 -
MetriNote – Five9 Announces Platform Updates to Improve Journey Integration
MetriNote – Five9 Announces Platform Updates to Improve Journey Integration
Published on: December 13, 2022 -
MetriNote – OpenAI Releases Chatbot Platform
MetriNote – OpenAI Releases Chatbot Platform
Published on: December 08, 2022 -
Elevating the Value of Self-Service with Data-Driven Automation
Elevating the Value of Self-Service with Data-Driven Automation
Published on: November 22, 2022 -
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
MetriNote – Zoom Announces Virtual Agent, and Coach for Sales Teams
Published on: November 21, 2022 -
Agent Experience Can Make or Break Customer Experience
Agent Experience Can Make or Break Customer Experience
Published on: November 16, 2022 -
Contact Center KPIs That Matter Most
Contact Center KPIs That Matter Most
Published on: November 14, 2022
