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1530 results found

MetriSight Ep.60 – 2024 CX MetriStar Award Winner Recap Blog Post

2024 Customer Experience MetriStar – Workflow Automation Tools Product

Special Report: Focus on CCaaS + UCaaS Leadership Product

AI, Toll Fraud and Messaging Top the List of UC Security Concerns Blog Post

MetriNote – 8×8 Launches Operator Connect Product

MetriNote – Google Expands AI for Workspace Product

How Agent Assist Technology Works in the Contact Center Blog Post

Will AI Replace Customer Service Reps? Blog Post

3 Ways to Take Advantage of Collaboration Behavior Data Blog Post

MetriNote – Enterprise Connect 2024 Workplace Collaboration Announcements Product

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026
  • Compare Teams vs. Workspace for Collaboration Needs January 22, 2026
  • AI in Healthcare: Delivering Smarter Care with a Personal Feel January 21, 2026

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Metrigy Research

+1 877-METRIGY (638-7449)

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