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Artificial IntelligenceArtificial Intelligence BlogBlogCPaaSCustomer EngagementCustomer Engagement Blog

The Acceleration Advantage: How AI-Powered CPaaS Helps You Outpace Customer Expectations

Beth Schultz

We’ve got the data you need to justify your next CX investment.

Metrigy’s new report proves the power of AI-Powered CPaaS to accelerate your CX, detailing how industry leaders achieve significantly higher CSAT scores and cut handle times.

The choice is simple: Lead the market, or play catch-up.

Download this report at 8×8.com.

Artificial Intelligence Artificial Intelligence Blog Blog CPaaS Customer Engagement Customer Engagement Blog No Comments
Beth Schultz

Beth Schultz

Recent Posts

  • Contact Center Back-End Integrations Drive Revenue Growth December 10, 2025
  • Why Single Source of Truth Matters for AI-Powered CX December 10, 2025
  • Communications Orchestration for Business Success and Agility December 10, 2025
  • Vonage Wins Metrigy CX MetriStar Top Provider Award for CCaaS December 4, 2025
  • How CX Leaders are Mastering the AI and Human Agent Partnership December 4, 2025

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Contact Center Back-End Integrations Drive Revenue Growth December 10, 2025
  • Why Single Source of Truth Matters for AI-Powered CX December 10, 2025
  • Communications Orchestration for Business Success and Agility December 10, 2025
  • Vonage Wins Metrigy CX MetriStar Top Provider Award for CCaaS December 4, 2025
  • How CX Leaders are Mastering the AI and Human Agent Partnership December 4, 2025

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