If you don’t have a Voice of the Customer (VOC) program, you’re not only doing yourself a disservice; you’re also at a competitive disadvantage. And if you’ve already got one up and running, there are likely some new technologies and best practices you should consider. This webinar provides actionable steps you should take now to establish or improve your VOC program.
Five Steps To Developing a Successful Voice of the Customer Program
Presented by: Robin Gareiss, CEO & Principal Analyst, Metrigy
Date: April 20, 2021
Time: 11:00 am ET
