Episode 5: The Metrigy team will be onsite in Orlando for Enterprise Connect, sharing updates on CPaaS, self-service, E911, and team collaboration security. Tune in to learn more.
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Episode 4: Metrigy VP or Research and Principal Analyst Beth Schultz lays out an EX methodology, shares a trends update, and provides tips for success.
As companies evaluate return-to-office strategies, they are also taking a look at the role video conferencing will play when they reassess how meeting rooms should be designed. The office has…
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A successful collaboration security strategy requires ongoing assessment and revision. Start the process with these five steps. One of the biggest challenges that has emerged for IT and business leaders…
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Companies looking at ways to create a fully engaged and collaborative workplace need to be able to gather and analyze behavioral and sentiment data from employees across different touchpoints and…
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Metrigy President and Principal Analyst Irwin Lazar shares the good and not so good coming out of the latest earnings reports, and gives his take on what trends to watch going forward.
In this webinar we'll share insights gleaned from Metrigy's research into work-from-home and return-to-office plans and success correlations to provide business and IT leaders to provide metrics-based advise for achieving…
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Research analyst Matt Baloga walks through the basics of workflow management, from what it is to how it works, how companies are benefiting from its use, and top buying considerations.
In this webinar get a high-level overview of this market, discover the various types of tools for employee engagement insights––and how to evaluate them, and get best practices implementation advice
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Managing remote call center agents can be difficult -- but with the right tools in place, supervisors can effectively lead their agents from a distance.
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