Space shifting to meetings and hot-desking, with mixed results.
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Ease of use is the top decision factor, but app integration, dashboards, AI capabilities, and other criteria come into play as well, according to Metrigy research.
Read MoreIn this episode we talk with Janine Pelosi, CEO of Neat, about Neat’s vision for making video engagement simple. We’ll get Janine’s take on what brought her to Neat, how Neat differentiates in the video conferencing and employee engagement market, and how she sees meetings and meeting spaces evolving in the age of AI and hybrid work.
Metrigy provides guidance on leading CPaaS players in its annual CPaaS MetriRank report, now available for 2024 for subscribers of our MetriCast Service.
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IT and business leaders should consider how they will roll out AI in the future, how they will integrate collaborative data sources, and what platform(s) makes sense for their environment.
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Driven by the need to gain control and optimize costs, many companies are looking to standardize on a single connected workspace app for collaborative work management.
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Targeted use cases of augmented/virtual reality (AR/VR) offer potential benefit.
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Agent assist helps agents drive revenue—and solve customer service issues.
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Research and advisory firm Metrigy released its CPaaS MetriRank 2024 report, identifying the Top 10 providers leading the market today and best positioned for long-term success.
Read MoreResearch and advisory firm Metrigy has released its Employee Engagement Optimization: 2025 research study, providing insight into successful strategies for hybrid workplace collaboration in the age of AI.
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