A look back at some of the digital workplace trends in 2024, including collaborative work management, return to office versus work from home and video meetings.
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Customer experience trends like generative AI, proactive outreach and agent assist can all help organizations ensure they can attract and keep customers.
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As generative AI copilots and virtual assistants grow in adoption, many organizations still struggle with how to measure ROI. This is especially true for those deploying, or considering, generative AI…
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Expect GenAI and agentic AI to dominate unified communications and collaboration trends, plus employees and businesses weigh return-to-office edicts and heightened cyberattacks.
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