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Zoom Docs is latest entry, as Metrigy data shows rising adoption. Business leaders need to assure they understand corporate policy and responsible use.

With this month’s addition of Zoom Docs to the Zoom Workplace collaboration platform, Zoom becomes the latest vendor to deliver an artificial intelligence (AI)-powered connected workspace that brings together the tools an employee needs to accomplish, communicate about, collaborate on, and manage their work.

In Zoom’s case, Zoom Docs brings content collaboration, project tracking, and knowledge bases/wiki features to the Zoom collaboration environment, each powered by the AI assistance capabilities of Zoom AI Companion. Employees using Zoom Docs will be able to do things like convert meeting action items into documents that team members can collaborate on over time, share documents in a video meeting for live co-editing, and get writing assistance when creating reports and other content.

As I wrote in my previous post, “Connected Workspaces Getting Smarter and Smarter,” AI is quickly becoming a checklist requirement for connected workspace apps. Metrigy’s new “Connected Workspace & Collaborative Work Management: 2024-25” research study, conducted with 157 companies, shows the potential.

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