But as companies bring employees back to the office, either full or part time, they must take a proactive approach to deploying Microsoft Teams Room (MTR) systems to ensure high…
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Enterprise continue to face E911 compliance challenges with mobility poised to introduce new concerns For the last five or so years at Enterprise Connect I’ve had the opportunity to moderate…
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Way back when I left the world of network engineering and became an analyst (circa 1999) my first assignment was to write a technology brief on the topic of IP…
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The challenge of employee engagement is persistent across a wide variety of workplace situations, whether enterprise leaders are contending with layoffs, hiring freezes, or workforce expansion. Employees who don’t feel…
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There are a handful of stories in the unified communication and collaboration space that stand out in 2022, with Microsoft Teams' expanded calling capabilities being front and center. It's a…
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Look for increased use of artificial intelligence, across a variety of use cases, to improve employee experience. With the pandemic, employee experience has had its watershed moment. Enterprise organizations have…
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Hot desking is one way to manage workspaces in a hybrid office. Learn some hot desking pros and cons to decide if it's the right approach for your company. Hot…
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The UC market will continue to rapidly evolve due to hybrid work needs and economic challenges. The UC market in 2022 is one that underwent significant transformation and upheaval. UCaaS…
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UCaaS adoption drivers are numerous. Chief among them the ability to save money by shifting to predictable, subscription-based licensing that bundles additional apps used for collaboration and that gives companies…
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Integrating employee experience and customer experience data opens a host of opportunities for driving business value. As we edge closer to the start of a new year, revisiting employee experience…
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