As much as the communications and collaboration industry touts “cloud, cloud, cloud” and businesses embrace the as-a-service model, tolling a death knell for on-premises systems would be premature, as we…
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Feeling disconnected from one’s work can take a toll on workers and worker productivity. New research from Metrigy and HP spells out ways to improve the employee experience.
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Even as companies deploy more collaboration tools, they aren't keeping pace with effective governance strategies for these tools and their generated content.
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Whether still labeled “intranet” or subsumed as part of an employee experience platform, a portal that provides employees quick and easy access to digital work resources and company information while…
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Generative AI is moving from concept to reality. A proactive approach is required to ensure success.
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Hybrid work offers employees flexibility, but they run the risk of losing out to those who are in the office full time. Unified communications tools can help close the gap.
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A digital workplace, by any name, is where it’s the enterprise buzz is at. But what is a digital workplace? According to the people who use one, it's the hub…
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Metrigy’s research shows that more than most companies now use Microsoft Teams for collaboration, messaging, and meetings. Adoption of Teams Phone for PSTN voice calling is relatively low in comparison,…
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BlueJeans, a Pioneer in video meetings, reaches end of life – and we can learn three significant things with its sunsetting. Verizon Business’ announcement on August 16 that it was…
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Just as it is for customer experience, sentiment data is critical for understanding employee experience. This makes voice-of-the-employee applications just as important to optimizing EX as voice-of-the-customer software is to…
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