Beth Schultz
By In Blog

Getting Creative on the Collaboration Experience

Hybrid work plans should include state-of-the-art technologies for facilitating better formal and ad-hoc meeting experiences. Balancing the experience of virtual…
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The Evolving Role of AI in Customer Experience: Insights from Metrigy’s 2024-25 Study BlogCustomer EngagementCustomer Engagement BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

The Evolving Role of AI in Customer Experience: Insights from Metrigy’s 2024-25 Study

Artificial Intelligence (AI) continues to transform customer experience (CX) in remarkable ways. According to Metrigy's latest research, the role of AI showcases significant implications for how businesses manage and enhance…
Robin Gareiss
October 28, 2024