Beth Hilbing, co-CEO of C-Sweet, a cross-industry networking organization for women leaders, is on a mission to help women bring each other up in business and to make a difference…
Robin GareissJuly 19, 2022
Factors Influencing Strong CX Spending in 2023
The uncertain economy presents some significant opportunities for investment that ultimately can differentiate organizations and increase loyalty among both customers…
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Room video conferencing interoperability critical for hybrid work
Vendors are beginning to take solid steps to make sure their video conferencing apps are interoperable with whatever meeting apps employees want to use. At many companies, groups of employees…
Irwin LazarJuly 18, 2022
Metrigy's Robin Gareiss sits down with Lintelio's president and CTO, Henry Svendblad, to discuss how he went from heading technology strategy at a healthcare company to running a technology company…
Robin GareissJuly 11, 2022
Communications is Training
Startup Tyfoom brings together employee communications and training, hits top two goals found in Metrigy’s employee experience research. Optimizing employee experience continues to be an overarching business objective this year…
Beth SchultzJuly 8, 2022
Customer Experience Strategies in Banking: What’s Trending
Successful financial institutions are on a never-ending quest to improve their customer experience. Leaders at these institutions know that continuously raising the bar on customer expectations and interactions can drive…
Robin GareissJuly 7, 2022
Microsoft Teams & Telephony – Why Businesses Prefer UCaaS Providers
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations with the best opportunity to minimize telecom costs while delivering advanced calling features and higher levels of…
Irwin LazarJuly 1, 2022
Microsoft Teams and Telephony: Why Small Businesses Prefer UCaaS Providers
When it comes to integrating calling into Microsoft Teams, integrating calling services from a Unified Communications as a Service (UCaaS) provider provides small and mid-size businesses (SMBs) (defined as those…
Irwin LazarJuly 1, 2022
Building the Meeting Room of the Future
Hybrid work demands a focus on ensuring equitable experiences both in the office and at home. Though some recent chatter among a handful of business leaders has been critical of…
Irwin LazarJune 28, 2022
