Corporate 3 News

Customer Engagement Webinars On-Demand Webinars

Webinar Replay – 3 Critical Customer Service Changes for 2021-2022: Are You Ready?

The right contact center platform connects these new digital journeys with enhanced self-service, AI-driven channels, and real-time analytics that enable CX leaders and their teams to drive a loyal and…

Robin GareissJune 28, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

Proactively Secure Your Team Collaboration Apps

The last several weeks have highlighted the growing importance of addressing the security of team collaboration applications. According to Metrigy’s Workplace Collaboration: 2021-22 global study of 476 organizations, almost 68%…

Irwin LazarJune 28, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

New Workplaces Drive Transformation

As employees moved to home offices in 2020 as a result of the COVID-19 pandemic, IT and business leaders began re-evaluating everything—from processes to technologies to costs. The dramatic change…

Robin GareissJune 24, 2021

Blog Contact Center Customer Engagement Customer Engagement Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

Single Platform for UC and Contact Center Expands Benefits

Very few companies have fully realized the power of using a common platform for employee and customer interactions. Yes, Metrigy’s research shows that 62.8% of organizations have integrated their UC…

Robin GareissJune 21, 2021

Employee Engagement Employee Engagement Webinars On-Demand Webinars Workplace Collaboration Workplace Collaboration Webinars

Webinar – Building a Proactive Enterprise Collaboration Security Plan

Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. For example, do their applications offer end-to-end…

Irwin LazarJune 14, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

How to Pick the Right Virtual Events Platform

As a result of the COVID-19 pandemic in-person events largely came to a halt in 2020 as organizations shifted from in-person to virtual meetings, webinars, and larger events. Now, as…

Irwin LazarJune 10, 2021

Employee Engagement Employee Engagement Webinars On-Demand Webinars Workplace Collaboration Workplace Collaboration Webinars

Webinar – Achieving Cross-Company Team Collaboration Success

Companies have increasingly adopted team collaboration apps like Cisco Webex, Microsoft Teams, RingCentral Glip, and Slack replace email with contextual workspace that integrate chat, applications, files, and data. But when…

Irwin LazarJune 10, 2021

Blog Employee Engagement Employee Engagement Blog Workplace Collaboration

5 UC and collaboration trends driving market change in 2021

As the hybrid work model expands, discover the unified communications and collaboration trends anticipated to transform the market in 2021 and further on. The COVID-19 pandemic ignited unprecedented changes in…

Irwin LazarJune 7, 2021

Webinar – Evolving Options for Microsoft Teams Calling

Webinar Replay – 3 Critical Customer Service Changes for 2021-2022: Are You Ready?

Proactively Secure Your Team Collaboration Apps

New Workplaces Drive Transformation

Single Platform for UC and Contact Center Expands Benefits

Webinar – Building a Proactive Enterprise Collaboration Security Plan

How to Pick the Right Virtual Events Platform

Webinar – Achieving Cross-Company Team Collaboration Success

5 UC and collaboration trends driving market change in 2021

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