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Content collaboration is merging with unified communications. Are you prepared?

Unified communications (UC) strategies for the last several years have largely focused on the consolidation of real-time applications, including calling, meetings, and messaging, into an integrated user experience. More recently, many UC vendors have expanded their offerings to include support for webinars and events, as well as virtual whiteboards available within meetings. Consistent among these strategies has been a focus on real-time engagement, whether in the form of phone calls, meetings, or chat. With the recent announcements of Microsoft Loop and Slack Canvas, it is clear that unified communications platforms must evolve to enable unified collaboration processes.

Microsoft Loop, announced in the fall of 2021 at the company’s annual Ignite conference, allows collaboration around content (in the form of Microsoft Office documents and spreadsheets) within Microsoft Teams and other Microsoft 365 apps. Loop allows users to embed content into other apps, where it can be edited by those with appropriate permissions. Loop users can create contextual workspaces that include Microsoft 365 content and data.

Slack Canvas, detailed by my fellow No Jitter contributor Dave Michels, provided similar functionality, allowing Slack users to create contextual workspaces that include embedded and editable content, chat, and real-time huddles for quick ad-hoc meetings.

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