Giving remote employees the chance to use their Amazon Echo Shows or Facebook Portals when logging in to meetings has advantages, but security and performance concerns remain.
Are consumer video devices suitable for business use? An increasing number of these video calling devices for home — among them Amazon Echo Show, Facebook Portal and Google Nest Hub — are compatible with enterprise video conferencing services, including Cisco Webex, Google Meet, Microsoft Teams and Zoom. Device costs start at around $100, and home-based employees may find value in using these products alongside their laptops and PCs when logging in to meetings.
Metrigy’s recent global study of almost 400 end-user organizations found that 43% had allowed — or were planning to allow by 2023 — their employees to use these devices. In many cases, IT leaders see value in letting employees use them to improve video conferencing performance. The products can, in fact, be preferable to using built-in cameras, and they also help IT reduce the need to procure and provision dedicated devices. However, these products raise performance management and security concerns.
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