In this episode, Metrigy’s Irwin Lazar walks us through what’s going well, and not so well, in collaboration and contact center security today, and shares tips for how to get it right. Based on Metrigy’s recently published Workplace Collaboration and Contact Center Security and Compliance: 2024-25 study.
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- Upcoming Webinar – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know? June 26, 2025
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