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Companies seeing the most business success in their customer engagement strategies have something in common: They are strategically using artificial intelligence. One size doesn’t fit all when it comes to how to use, deploy, and track the success of AI-enabled applications.

During this webinar, Metrigy CEO Robin Gareiss and Jay Gupta, Talkdesk Global Director of Product Marketing, will provide insight on how to maximize your gains when you invest in AI—whether you’re the CIO overseeing the technology implementation, or the salesperson, or service rep using the technology. You’ll hear about Metrigy’s latest research on AI to help guide your strategy, followed by innovative offerings from Talkdesk to help execute on your strategy.

Robin and Jay will discuss the following:

  • What are the most common ways companies use AI today?
  • How technical do you have to be to design and use AI-empowered apps?
  • How is AI helping them to save money, as well as drive new revenue and improve customer satisfaction? What kind of results are companies actually seeing?
  • How does AI help you turn on a dime when circumstances change with your products, services, the macro-economy, supply chain, new incentives, or other factors?
  • Why is it vital to incorporate analytics with any AI initiative?
  • How does AI empower agents?

Register now for this insightful webinar on Thurs., Sept. 22, 2022.

Artificial Intelligence Rising Up the Priority List

Presented by: Robin Gareiss, CEO and Principal Analyst, Metrigy
Jay Gupta, Global Director of Product Marketing, Talkdesk
Date: September 22, 2022

Time: 11:00 am ET


Robin Gareiss

Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.