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Artificial IntelligenceArtificial Intelligence BlogBlogContact CenterCustomer EngagementCustomer Engagement BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Workplace Collaboration Security Concerns on the Rise

Irwin Lazar

A growing number of attacks, along with the impact of AI, are creating urgency for security teams.

Metrigy’s annual study on workplace collaboration and contact center security and compliance paints a disturbing picture of growing attacks and increasing threats, often driven by AI. But, companies are slowly improving their security posture.

Attacks on the Rise

Continue reading at nojitter.com.

Artificial Intelligence Artificial Intelligence Blog Blog Contact Center Customer Engagement Customer Engagement Blog Employee Engagement Employee Engagement Blog Workplace Collaboration No Comments
Irwin Lazar

Irwin Lazar

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Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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