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Monthly Archives

March 2023

Mar 13
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Moving to Cloud-Based Calling Just Got Easier

By Diane Myers Employee Engagement, Employee Engagement Blog, Workplace Collaboration
The new set of mobile UCaaS offerings hitting the streets appears to be the perfect marriage of leading UCaaS providers and mobile operatorsv
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Mar 13
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Webinar – Customer Experience Market Outlook and Vendor Trends in 2023

By Diane Myers Customer Engagement, Customer Engagement Webinars, CX Analytics, On-Demand, Webinars
Metrigy's Customer Experience MetriCast 20223 study gathered data from 1,700 end-user organizations to provide insight into purchasing plans and vendor supporting client experience. In this webinar we'll share a snapshot…
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Mar 10
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Webinar – 2023 CX MetriStar Award Winners

By Robin Gareiss Customer Engagement Webinars, Employee Engagement Webinars, On-Demand, Webinars
It's time for Metrigy's annual MetriStar CX Awards--based solely on customer sentiment and business success derived from using specific vendors' technologies.
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Mar 09
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Webinar – Evolving Options for Microsoft Teams Calling

By Irwin Lazar Employee Engagement Webinars, On-Demand, Webinars, Workplace Collaboration Webinars
In this webinar we'll share Metrigy's latest research to help you decide between Direct Routing, Operator Connect, and Calling plan, and understand the potential use of Teams Phone Mobile.
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Mar 06
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MetriSight Ep.33 – A Conversation with Diego Alberti of Warner Brothers Discovery

By Irwin Lazar Employee Engagement, MetriSight Video, Workplace Collaboration

Hear from this enterprise IT leader as he shares his insights into the trends shaping communications and collaboration going forward. We discuss vendor strategies, the role of video engagement, how to avoid meeting fatigue, conversational AI, and more.

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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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