There are a few options for keeping POTs going in 2024 – but those with existing POTS line services today should still take an aggressive approach to phasing them out.
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As much as product vendors and service providers like to tout the features and functionalities they offer, real-world impact can be a far more telling indicator of value as companies…
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As companies adopt applications that bring together the tools that allow employees to accomplish, collaborate on, and manage content- and project-related work in a self-contained workspace—a product category Metrigy calls…
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Business leaders should identify specific opportunities for productivity improvement.
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Vendors are quickly bringing AI and workflow automation capabilities to their platforms as part of their strategies to boost collaborative work management.
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As digital threats loom large and regulatory requirements grow stringent, businesses are increasingly turning to advanced security solutions to safeguard their operations and customer data.
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In an era where digital collaboration is the cornerstone of productivity, and attacks are increasing in frequency, ensuring the security and compliance of workplace collaboration platforms has become paramount.
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Quantum computing will drive changes in encryption and security approaches.
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If you want to maximize the incredible potential of Microsoft Teams in your contact center, you definitely don’t want to miss this new white paper from top research firm Metrigy.
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Ensuring 911 Location Management, Call Routing, and Incident Response Integration Minimizes Risk
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