The UC and CC markets are undergoing rapid change to support hybrid work and the shift to the cloud. To optimize operations and minimize costs, companies must take a proactive strategy for provisioning and change management. In this episode we’ll chat with Micah Singer, CEO of UC/CC management company Kurmi Software about how management needs are evolving, how to best manage multi-vendor, on-prem, cloud, and hybrid platforms and how AI will impact management going forward.
We are nearing the end of earnings season with calendar first quarter 2023 results wrapping up. For the larger pure-play UCaaS and CCaaS providers, calendar 2023 has started out with…
Generative AI offers incredible potential to improve productivity, operations, and security. At Enterprise Connect 2023 this past March, generative AI was all the rage. Seemingly every vendor on the exhibit…
Metrigy’s analyst team was onsite for Enterprise Connect 23 in Orlando. In this week’s episode, they share their takes on the hottest news and trends coming out of the event.
Most companies still don’t have a handle on workplace collaboration security, even as threats increase As I get ready for my upcoming session at Enterprise Connect 2023 on unified communications…
Collaboration technology is critically important in establishing connectedness among employees, whether working from the office, at home, or a mix of both throughout the week.
Eric Krapf, Enterprise Connect GM and program co-chair, talks about what to expect at this year’s event, from the mainstage to the expo floor.
The new set of mobile UCaaS offerings hitting the streets appears to be the perfect marriage of leading UCaaS providers and mobile operatorsv
Hear from this enterprise IT leader as he shares his insights into the trends shaping communications and collaboration going forward. We discuss vendor strategies, the role of video engagement, how to avoid meeting fatigue, conversational AI, and more.
Enterprise communications has undergone a profound transformation over the last several years as video meetings have largely replaced conference calls and as many organizations have moved from on-premises private branch…
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