Matt Craig
By In Agent Assist

MetriSight Ep.89 – What We’ll Be Watching in 2026

Kick off the year with Metrigy analysts, who share what's top of mind for them in customer experience and workplace…
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Exploring the Future of AI in Business: Agentics and Generative AI Artificial IntelligenceArtificial Intelligence BlogBlogContact CenterCustomer EngagementCustomer Engagement BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Exploring the Future of AI in Business: Agentics and Generative AI

Artificial intelligence (AI) is rapidly becoming a game-changer for businesses worldwide, with organizations increasingly integrating AI solutions to streamline operations, improve customer experiences, and make more informed decisions.
Ellyn Waleski
March 28, 2025
AI’s Impact, Value, and Future Trends in 2025 Artificial IntelligenceArtificial Intelligence BlogBlogContact CenterCustomer EngagementCustomer Engagement BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

AI’s Impact, Value, and Future Trends in 2025

As we head deeper into the age of artificial intelligence, the adoption of AI in businesses continues to accelerate at an unprecedented pace. Every year, Metrigy provides a comprehensive analysis…
Ellyn Waleski
March 27, 2025