Beth Schultz
By In Blog

2023 Workplace Collaboration MetriStars: Shining a Light on 18 Top Providers

Even as companies settle into the workplace decisions they’ve made for today’s post-pandemic realities, IT leaders must continue assessing whether…
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Webinar Series – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know? Employee EngagementEmployee Engagement WebinarsOn-DemandWebinarsWorkplace CollaborationWorkplace Collaboration Webinars

Webinar Series – WC Expert Insights Series 1 – Microsoft Teams Phone and the Contact Center: What do Enterprises Need to Know?

Business, telecom, IT, and contact center leaders often struggle with the role of Microsoft Teams in the contact center, its applicability, and how best to integrate Teams with dedicated contact…
Irwin Lazar
September 2, 2025
Webinar Series – CX Expert Insights Series 3 – How to Map CX Delivery to Consumer Expectations AI WebinarsArtificial IntelligenceCustomer EngagementCustomer Engagement WebinarsCX AnalyticsOn-DemandWebinars

Webinar Series – CX Expert Insights Series 3 – How to Map CX Delivery to Consumer Expectations

Through five consecutive studies, Metrigy has been tracking consumer satisfaction of customer experience and the technologies supporting it—identifying gaps and alignments between what businesses are delivering and what consumers want.
Robin Gareiss
August 21, 2025