NICE is one of the world’s largest providers of CX technologies, including contact center, workforce optimization, knowledge management, analytics, fraud prevention, and a wide variety of AI-powered applications. NICE is highly regarded for its branding, product marketing, and even design. Einat Weiss is the Chief Marketing Officer who oversees all of this. Einat has been with NICE for more than 15 years, the past 5 as CMO. In this episode, Einat shares her thoughts on being an executive at NICE, how she has excelled in a demanding environment, her secrets to success in marketing, and advice to those who want to be in her role someday.

Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- MetriSight Ep.79 – CEO Scott Russell’s Plan to Build on NICE’s CX Success April 1, 2025
- Exploring the Future of AI in Business: Agentics and Generative AI March 28, 2025
- AI’s Impact, Value, and Future Trends in 2025 March 27, 2025
- Wearing a Sales Hat? Here is Why You Need AI March 27, 2025
- AI’s Impact on Contact Center Staffing – The Bittersweet Update March 27, 2025
You May Also Like

MetriSight Ep.79 – CEO Scott Russell’s Plan to Build on NICE’s CX Success

Robin GareissApril 1, 2025

Exploring the Future of AI in Business: Agentics and Generative AI

Ellyn WaleskiMarch 28, 2025

AI’s Impact, Value, and Future Trends in 2025

Ellyn WaleskiMarch 27, 2025