Tune in to discover which vendors have earned our prestigious MetriStar Top Provider Award across 12 CX technology categories, and which additional providers get the nod on earning high customer sentiment ratings and a high percentage of companies in the category success group–and share in our big round of applause to all winners!
Robin Gareiss
Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers focusing on customer experience and engagement, digital transformation, and contact center.
Recent Posts
- Upcoming Webinar – The Consumer’s View on Advancing CX Technologies January 16, 2025
- Metrigy Releases Customer Experience MetriCast 3Q24 Market Shares January 14, 2025
- How to Manage E911 in a Multivendor UC Environment January 13, 2025
- Ask an Analyst: 2024 Trends in Collaboration Tech January 9, 2025
- MetriSight Ep.75 – Pragmatic AI & Beyond: Smartsheet’s Take January 7, 2025
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