The era of hybrid work has ushered in new opportunities and challenges for employee engagement. In this MetriSight we’re joined by Irwin Lazar, President and Principal Analyst, to discuss the key findings from our latest study on workplace collaboration and communications.
Technology leaders are demanding unified platforms that provide communications capabilities—but not all platforms are created equally. In addition to working with a single vendor and platform, other innovations also differentiate providers. For example, their application of AI capabilities is a key differentiator, along with architecture and the acquisitions that enable new products and services.
John Finch, head of worldwide product marketing for Dialpad, discusses what Dialpad can do today, where it’s heading, and how it differentiates from competitors.
The UC landscape continues to rapidly evolve as organizations embrace cloud, support the needs of a hybrid workforce, and seek to optimize OpEx during challenging economic times. In this episode we’ll hear from Mike Frayne, CEO of VOSS Digital Workplace Management and discuss how an effective UC management strategy can deliver measurable benefits.