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Irwin Lazar
By Irwin Lazar In Artificial Intelligence

MetriSight Ep.66 – Chatting about Google Meet

In this episode we talk with Mark Ewing, Product Management Director for Google Meet, Rooms, and Voice about Google's vision…
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Webinar – CX Spending Plans Bullish – Why They Should Stay that Way Customer Engagement WebinarsOn-DemandWebinars

Webinar – CX Spending Plans Bullish – Why They Should Stay that Way

The majority of companies have rated customer satisfaction as their top business priority for three straight years, and successful companies are investing nearly $2,700 per employee per year in CX…
Robin Gareiss
Robin GareissSeptember 1, 2022
Employee Engagement, Exemplified 2 Ways BlogEmployee EngagementEmployee Engagement BlogEmployee Experience

Employee Engagement, Exemplified 2 Ways

HR and IT must collaborate to understand how employees engage with each other and encourage that employee engagement. Many businesses have found themselves either redesigning an existing employee experience strategy…
Beth Schultz
Beth SchultzAugust 29, 2022
Webinar – Artificial Intelligence Rising Up the Priority List Customer Engagement WebinarsOn-DemandWebinars

Webinar – Artificial Intelligence Rising Up the Priority List

During this webinar, you’ll hear about Metrigy’s latest research on AI to help guide your strategy, followed by innovative offerings from Talkdesk to help execute on your strategy.
Robin Gareiss
Robin GareissAugust 25, 2022
Creating a Hotdesking Strategy BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

Creating a Hotdesking Strategy

Factors from team location to device provisioning will vary, so pay attention to what works for your organization As companies continue to determine their best approach for supporting hybrid work,…
Irwin Lazar
Irwin LazarAugust 22, 2022
5 steps to address hybrid meeting equity BlogEmployee EngagementEmployee Engagement BlogWorkplace Collaboration

5 steps to address hybrid meeting equity

Meeting equity is more than how you appear on camera. Follow these five steps to ensure hybrid meetings are engaging, productive and equitable for all employees. The future of work…
Irwin Lazar
Irwin LazarAugust 22, 2022
Webinar – UC Market Outlook and Vendor Trends in 2023 and Beyond Employee Engagement WebinarsOn-DemandWebinarsWorkplace Collaboration Webinars

Webinar – UC Market Outlook and Vendor Trends in 2023 and Beyond

In this webinar we'll share the market forecast for technologies in use, providers, spending, what technologies correlate with collaboration success.
Irwin Lazar
Irwin LazarAugust 17, 2022
In Times of Economic Uncertainty, Invest in CX Technologies BlogCustomer EngagementCustomer Engagement BlogCX Analytics

In Times of Economic Uncertainty, Invest in CX Technologies

Higher CX spending correlates with success in revenue, costs, customer satisfaction, and employee productivity, according to Metrigy’s research.
Robin Gareiss
Robin GareissAugust 16, 2022
Employee EngagementMetriSight Video

MetriSight Ep.17 – Employee Experience for Changing Workplace Dynamics

Beth Schultz, VP of research and principal analyst, walks through key findings of Metrigy's new employee experience research, including top goals, collaboration's role, and adoption planning.
Beth Schultz
Beth SchultzAugust 16, 2022
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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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