I've never understood why companies are stingy with time off. When employees are burned out, it takes them 3 hours to do something that should take 30 minutes. Taking a…
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A mobile and hybrid workforce makes phone location and 911 call routing challenging. Here are some ways to ensure your company is doing all it can to protect employees in…
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The rise of hybrid work since 2020 has driven an arms race among unified communications, or UC, and collaboration vendors to add new features to their offerings to achieve competitive…
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Now, an effective security strategy must both proactively protect against risks from misuse or unauthorized access to an ever-growing set of collaboration applications, while also enabling employees with the flexibility…
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Success comes from aligning HR, facilities, and IT toward a common goal. Metrigy’s recently published Unified Communications Management and End-points: 2021-22 study of nearly 400 organizations found that the office…
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Moving to UCaaS doesn’t absolve IT of management responsibility. It requires continued proactive efforts to ensure high-quality voice and video experiences. The age of cloud communications has arrived. Metrigy’s data…
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Audio and video devices can improve the remote working experience – so long as buyers know what to look for before provisioning. In an effort to improve the voice and…
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A new digital canvas app for Microsoft 365 addresses the rising visual collaboration trend. Microsoft this week introduced Loop, a multifaceted digital canvas app that allows ideation and co-creation among…
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Metrigy’s analysis of what’s working at the most successful companies shows that it pays to invest in the right technologies to support at-home workers. Last month, my colleague Irwin Lazar…
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The COVID-19 pandemic tested business continuity plans in ways never before imagined as employees largely shifted from in-office to home. This led to a rapid rise in adoption of cloud-based…
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