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Category

Employee Experience

Jun 26
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MetriSight Ep.40 – Employee Engagement, the Workvivo Way

By Beth Schultz Employee Engagement, Employee Experience, MetriSight Video

In April, Zoom announced the acquisition of Workvivo, an employee engagement and communications app provider. Today we touch base with Gidi Pridor, Workvivo CMO, on how the Zoom-Workvivo relationship came about and what Workvivo brings to Zoom, and vice versa.

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Jun 26
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MetriSight Ep.39 – Why Employee Experience is Crucial to Intradiem CEO Matt McConnell

By Robin Gareiss Employee Engagement, Employee Experience, MetriSight Video

Intradiem focuses on automating functions that boost productivity and experience of customer service teams. The company also guarantees its customers will save money with its technology, and provides a dashboard to track actual savings in real-time.

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Apr 10
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MetriSight Ep.36 – Generative AI, Meeting Equality, and Other EC23 Insights

By Beth Schultz Customer Engagement, Employee Engagement, Employee Experience, MetriSight Video, Workplace Collaboration

Metrigy’s analyst team was onsite for Enterprise Connect 23 in Orlando. In this week’s episode, they share their takes on the hottest news and trends coming out of the event.

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Feb 07
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Greatness Appreciated

By Beth Schultz Blog, Employee Engagement, Employee Engagement Blog, Employee Experience
The challenge of employee engagement is persistent across a wide variety of workplace situations, whether enterprise leaders are contending with layoffs, hiring freezes, or workforce expansion. Employees who don’t feel…
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Jan 11
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Employee Experience: AI on the 2023 Agenda

By Beth Schultz Blog, Employee Engagement, Employee Engagement Blog, Employee Experience, Workplace Collaboration
Look for increased use of artificial intelligence, across a variety of use cases, to improve employee experience. With the pandemic, employee experience has had its watershed moment. Enterprise organizations have…
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Nov 30
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EX and CX Integration: Why You Need a ‘Better Together’ Strategy

By Beth Schultz Blog, Customer Engagement, Customer Engagement Blog, CX Analytics, Employee Engagement, Employee Engagement Blog, Employee Experience
Integrating employee experience and customer experience data opens a host of opportunities for driving business value. As we edge closer to the start of a new year, revisiting employee experience…
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Nov 07
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Putting a Modern Spin on the Good Ol’ Intranet

By Beth Schultz Blog, Employee Engagement, Employee Engagement Blog, Employee Experience
Companies such as Haiilo, Happeo, and LumApps look to ease the ability to keep employees informed and engaged. As I noted in my previous post for WorkSpace Connect, employee experience…
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Oct 03
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How to approach enterprise social software for hybrid work

By Beth Schultz Blog, Employee Engagement, Employee Engagement Blog, Employee Experience
Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities. Working toward creating an…
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Aug 29
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Employee Engagement, Exemplified 2 Ways

By Beth Schultz Blog, Employee Engagement, Employee Engagement Blog, Employee Experience
HR and IT must collaborate to understand how employees engage with each other and encourage that employee engagement. Many businesses have found themselves either redesigning an existing employee experience strategy…
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Aug 15
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The Benefits of Truly Unified Communications for SMBs

By Beth Schultz Blog, Employee Engagement, Employee Engagement Blog, Employee Experience
Despite the availability of all-in-one communications solutions, the majority of small and midsize businesses (SMBs) still rely on separate apps for calling, meetings, messaging, virtual events, webinars, contact center, and…
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Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

Metrigy is an innovative research and advisory firm focusing on the rapidly changing areas of workplace collaboration, digital workplace, digital transformation, customer experience, and employee experience—along with several related technologies. Metrigy delivers strategic guidance and informative content, backed by primary research metrics and analysis, for technology providers and enterprise organizations.

Phone: +1 877-638-7449

Recent Posts

  • Upcoming Webinar – 2026 CX Expert Insights Series 1, Ep.1: Conversation Analytics Vital Role in Advancing AI February 5, 2026
  • Voice Command: Why the Phone Call Remains an Ultimate CX Power Tool February 5, 2026
  • Customer Interaction Analytics Spurs Better Business Results February 2, 2026
  • Proactive Customer Service Drives Satisfaction and Revenue February 2, 2026
  • Agentic AI Poised to Transform Workplace Collaboration January 22, 2026

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