Metrigy’s analyst team was onsite for Enterprise Connect 23 in Orlando. In this week’s episode, they share their takes on the hottest news and trends coming out of the event.
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The challenge of employee engagement is persistent across a wide variety of workplace situations, whether enterprise leaders are contending with layoffs, hiring freezes, or workforce expansion. Employees who don’t feel…
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Look for increased use of artificial intelligence, across a variety of use cases, to improve employee experience. With the pandemic, employee experience has had its watershed moment. Enterprise organizations have…
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Integrating employee experience and customer experience data opens a host of opportunities for driving business value. As we edge closer to the start of a new year, revisiting employee experience…
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Companies such as Haiilo, Happeo, and LumApps look to ease the ability to keep employees informed and engaged. As I noted in my previous post for WorkSpace Connect, employee experience…
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Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities. Working toward creating an…
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HR and IT must collaborate to understand how employees engage with each other and encourage that employee engagement. Many businesses have found themselves either redesigning an existing employee experience strategy…
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Despite the availability of all-in-one communications solutions, the majority of small and midsize businesses (SMBs) still rely on separate apps for calling, meetings, messaging, virtual events, webinars, contact center, and…
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From use of personas to formal adoption plans, a look at some of what successful companies have included in their employee experience initiatives. It’s tough to get the employee experience…
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Startup Tyfoom brings together employee communications and training, hits top two goals found in Metrigy’s employee experience research. Optimizing employee experience continues to be an overarching business objective this year…
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